Yes, any homemade foods like pickles, Sweets, Snacks, Spices & powders can be sent. However, there are some restrictions applied for some countries by destination authorities. Please check with Team AEILS for more details.
Yes, we can send medicines & Ayurvedic items but with prescriptions. This will also depend on destination restrictions. Please check with Team AEILS for more details.
Yes, Aireazy can provide packing service at certain location, please contact our customer support team to learn if packing service is available at your location.
Yes, we do pick packages. Pickup charges may or may not apply depending on your pickup location. Additional charges may apply for out of area pickup or remote area pickup. Please contact Team AEILS to learn about pickup charges for your shipment & also we will notify you if shipment is out of area coverage and cannot be pickup up.
No weight restriction, however if about 150 kgs, please contact us for better discounted rates. These heavier packages will go in as one consignment but with multiple boxes for easier handling.
Aireazy works with reputed brokers and shipping agents at the origin & destination points of your package. We are an authorized agents for major shipping liners including DHL, FedEx, UPS & Aramex.
Weight for payment is the higher of the physical and volumetric weight. For example, if the actual weight is 10 kgs and the volumetric weight is 12 kgs, then the charges are based on 12 kgs.
International Volumetric Weights are calculated using the formula below:
Length x Width x Height in centimetres / 5000=Volumetric Weight in kilograms
The Parcel will be properly packed under your supervision to your satisfaction. We are not responsible for the damage of the goods in transit
Most international shipments are required to go through a customs clearance procedure. When this happens, a clearance delay may occur which slows down the clearance process and delivery of the goods. We are not responsible for such delays as it is beyond our control since customs is a Government Body.
Custom duty charges are separate from shipping charges and are never included in shipping quote. Custom charges are ascertained by customs officer at destination country and cannot be ascertained at time of shipment. Custom duties are determined by destination country based on type of shipment, value of shipment, content of shipment and more. Please contact Team AEILS if you have additional questions on custom duties.
